Navigating the COVID-19 Crisis: Helpful Resources for Your HOA

During this unprecedented and challenging time, our thoughts are with all board members and homeowners, especially those impacted by this coronavirus throughout our communities.

In order to help you navigate the current circumstances, we have put together a resource for board members, homeowners, and their communities during this challenging time.

Managing Your Association in a Time of Crisis

Now more than ever, it’s important to establish and implement an emergency plan for your community. Discuss your association’s plan with insurance and risk management, legal counsel, and your community manager.

Meetings and Events

Please refer to Spectrum Association Management’s article on How to Conduct Remote Board Meetings. If there is any question as to how you should conduct these meetings, please contact your community manager or your association’s legal counsel.

Common Areas and Amenities

While homeowners are responsible for their own private property, the association controls common areas. Riddle & Williams Attorneys recommend closing all recreational facilities, as they “only serve to increase the risk of the spread of viruses”.

It’s important to consider the following actions during this time:

          • Thoroughly disinfect all common area surfaces.
          • Postpone or cancel all reservations, meetings, or events.
          • Close pools, gyms, clubhouses, and any other common areas and amenities.
          • If your HOA has a public office, minimize staff and limit contact with others.
          • Consider installing hand sanitizer pumps in public areas.

Communication with Homeowners

Clear and consistent communication with residents is vital. Use your community newsletter, bulletin board, or social media to educate and keep homeowners informed. Make sure to post up-to-date information. Try to answer any questions a homeowner may have during this time, and reassure them that the board is informed and working behind the scenes to ensure the welfare of the association.

State and Government Resources

While we are all adapting to these unusual circumstances, it is important to follow the guidelines set forth by government and state officials. For more information, our friends at Spectrum Association Management have put together a helpful community resources page.

Like you, we are monitoring the development of this situation, and we are committed to providing continuous communication to assist with your evolving needs. We thank you for your continued service to your community and we know that, together, we will make it through this unfamiliar challenge.

Stay healthy and safe!